"Don’t respond to personal attacks, either aloud or in writing. Don’t respond to criticism outside..."

“Don’t respond to personal attacks, either aloud or in writing. Don’t respond to criticism outside the letters section of a magazine that routinely publishes responses to criticism. When asked an ignorant question, take it as an opportunity to educate the questioner; compassionately explain his error in judgment or perception.”

- How to Have a Career: Advice to Young Writers